Travel agent moves from a loss making position and potential insolvency to profit, positive cashflow and inward investment within 14 months.

Specialist logistics provider with flattening sales, declining profit, the wrong team and a stressed leader breaks the £10m turnover glass ceiling and drives on with direction, energy and enthusiasm.

What is your business turnaround need?

Gary West

Managing Director

To establish a business development plan to take the turnover from over £42 million to £90 million and create a scalable systems model which could easily cope with the rapid expansion plan.

During the early stages of intervention a takeover offer was made by cruise and ski travel company Iglu.com resulting in a change to the short term planning objectives into a due diligence process which led to a successful outcome

Elephants Child worked with the senior management team to develop robust and scalable processes in line with the development plan. We managed a structure change across the sales team and project managed new telecoms system integration as well as overseeing the marketing strategy and plan.

Worked with the owners to define the business strategy and ensure that the business systems and processes were in place and operational on time for the takeover to maximise on value.

  • I can’t thank Elephants Child enough for all their help and support. It was a fascinating process to physically stand back from the business, highlighting our strengths and weaknesses and creating a plan perfectly suited to the team and company as a whole. They quickly understood the ethos of both my brand and myself as an artist and have also outsourced individuals to help with certain roles within the business, to help with growth and development.
    Juliet Travers, Juliet Travers Ltd, Wallpapers and Fabrics.

  • "We've now completed three full days of strategic planning and we're impressed and delighted with the outcomes so far. A clinical analysis of our current circumstances and our environment has led to a rigorous, challenging but achievable three year roadmap that will increase our turnover 4-fold with a similar improvement in margins. A critical part of this is freeing Directors from day-to-day activity to enable them to focus on strategy (both regarding operations and business development)."

    Boom Training Ltd is a regional training provider offering advice and solutions to companies seeking to improve productivity of their office-based functions through professional training of staff in these areas.

  • "Richard Murray has personally helped me to become a better leader, focus on strategy and step away from those day to day jobs we all tend to get sucked into! We work with Richard on a monthly basis working towards our goals, which I must say is one of the best decisions we've made in a long time.
    Lemon Zest, Marketing Agency.

  • "If I were to sum Elephants Child up in three words I would say, Reflective, Trustworthy, Action."
    Ian Mallalue, Director, Innovation 1st.

  • "We met with Elephants Child in order to discuss strategic options and formulate a business plan to achieve sustainable growth over the next few years.

    "We were impressed with the way they seemed to grasp and understand the key issues very quickly, making a number of relevant recommendations."
    Lee Ackerman, Director, The Flower Shops.

  • "It is no coincidence that our businesses have grown rapidly since we started working with Richard. He is experienced and pragmatic, has made us focus on strategy and core business and has been an important part of our team for some time now."

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